Grievance Redressal Mechanism
At Oscar, customer satisfaction is our priority. In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Grievance Officer Name: [Insert Name of Person in Charge] Designation: Grievance Officer Company Name: Oscar Address: E-41&42, Sector 8, Noida Pin-201301, U.P, India
Contact Details:
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Email: contact@oscarindia.in
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Phone: +91-9717199597
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Time: Mon – Fri (10:00 AM – 6:00 PM IST)
Redressal Process: If you have any complaints or concerns with regards to the content on this website, or regarding any breach of the Terms of Service or Privacy Policy, please send a detailed email to the Grievance Officer.
Please include the following in your correspondence:
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Your full name and contact details.
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Order ID (if applicable).
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A clear description of the issue or grievance.
We acknowledge the receipt of any consumer grievance within 48 hours and strictly redress the grievance within 1 month from the date of receipt of the grievance.