Terms of service
Effective Date: 15/12/2025
Overview
Welcome to Oscar India. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to comply with and be bound by the terms stated below. If you do not agree with these terms, please refrain from using our website.
1. About Oscar India
Oscar India is an electronic appliance brand engaged in the sale and distribution of consumer electronics including televisions, speakers, air conditioners, and washing machines through its official website and authorized channels.
2. Acceptance of Terms
By accessing the Oscar India website, browsing products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and other applicable policies.
3. Eligibility
To make purchases through this website, users must be legally capable of entering into binding contracts under applicable laws of India. By placing an order, you confirm that you meet these eligibility requirements.
4. Product Information
Oscar India strives to ensure that all product descriptions, images, specifications, pricing, and availability displayed on the website are accurate and up to date. However, minor variations may occur due to product updates, display settings, or manufacturing changes.
Oscar India reserves the right to modify product specifications, discontinue products, or correct errors or inaccuracies at any time without prior notice.
5. Pricing and Payment
All prices displayed on the website are listed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as specified during checkout.
Oscar India reserves the right to change product prices at any time without prior notice. However, once an order has been confirmed, the price at the time of purchase will remain applicable.
Payments can be made through approved payment methods available on the website, including secure online payment gateways.
6. Order Acceptance and Cancellation
When you place an order, you will receive an order confirmation via email or other communication channels. This confirmation does not signify final acceptance of the order.
Oscar India reserves the right to cancel or refuse any order in cases including but not limited to:
Product unavailability
Pricing errors
Suspicious or fraudulent transactions
Incorrect customer information
If an order is cancelled after payment has been made, the amount will be refunded according to our refund policy.
7. Shipping and Delivery
Oscar India aims to deliver products within the estimated timelines mentioned on the website. Delivery times may vary depending on location, logistics availability, and unforeseen circumstances.
Oscar India shall not be held liable for delays caused by courier services, natural events, or circumstances beyond reasonable control.
Customers are responsible for providing accurate shipping information. Oscar India will not be responsible for failed deliveries due to incorrect details provided by the customer.
8. Returns and Refunds
Returns, replacements, and refunds are subject to the terms outlined in our Return & Refund Policy.
Customers must report damaged, defective, or incorrect products within the specified timeframe after delivery. Products must be returned in their original packaging along with all accessories, manuals, and documentation.
Refunds, if applicable, will be processed through the original mode of payment or another suitable method as determined by Oscar India.
9. Product Warranty
Products sold by Oscar India may include manufacturer warranties as specified on the respective product pages.
Warranty coverage generally applies to manufacturing defects and does not cover damages caused by misuse, improper installation, unauthorized repairs, or external factors such as power fluctuations or physical damage.
Customers may be required to contact authorized service centers for warranty-related support.
10. Intellectual Property
All content available on this website, including but not limited to logos, product images, graphics, text, design elements, and software, is the property of Oscar India and is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, or use of website content without prior written permission from Oscar India is strictly prohibited.
11. Limitation of Liability
Oscar India shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or the purchase of products.
12. User Conduct
Users agree not to misuse the website in any way, including but not limited to:
Attempting unauthorized access to the website or its systems
Engaging in fraudulent activities
Uploading harmful or malicious software
Violating applicable laws or regulations
Oscar India reserves the right to restrict or terminate access to users who violate these conditions.
13. Third-Party Links
The website may contain links to third-party websites for informational or service purposes. Oscar India does not control or take responsibility for the content, policies, or practices of these external websites.
14. Changes to Terms & Conditions
Oscar India reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of the website will signify acceptance of the revised terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or purchase of products shall fall under the jurisdiction of the appropriate courts in India.
16. Contact Information
For any questions regarding these Terms & Conditions, customers may contact Oscar India through the contact details provided on the website